Frequently asked questions
The complete answer to every question we hear.
Getting started
Is AliDownPro free?
Yes. 50 free credits on signup. The Chrome extension is unlimited free.
Do I need to sign up?
No — preview the result page free. Sign up (free) to download files.
What's a credit?
One credit per ZIP extraction. Single-file downloads are free for signed-in users.
What it downloads
HD images?
Yes — original resolution, no compression.
Videos?
Yes — MP4 up to 1080p with no watermark.
Review photos?
Yes — all customer photos from the public reviews API.
Variant images?
Yes — labelled per SKU.
AliBaba and Taobao?
Yes — fully supported.
Tmall, JD, 1688, Pinduoduo, Temu, Shein, DHgate?
All supported — each has its own dedicated landing page with deep content and supported URL formats. See the More Chinese Websites mega menu in the navbar.
Banggood and Made-in-China?
Yes — Banggood (gadgets/drones) and Made-in-China.com (industrial supply / OEM) are both supported.
All AliExpress regional domains?
Yes — aliexpress.com, .us, .ru, .es, .fr, .it, .nl, .pl, .de, .com.br, .com.tr, .com.mx, .com.au, .co.kr — plus every locale subdomain (ru./pt./es./fr./de./it./ja./ko./ar./tr./nl./pl./th./vi./he./id./hi.aliexpress.com).
Account & billing
Pro plan price?
$1.99/month for 1,000 credits.
Refunds?
Email us within 7 days for a full refund — no questions asked.
Payment methods?
TBD — we're finalizing our payment gateway.
Legal & ethics
Is it legal?
Downloading public product photos for personal research/use is generally fine. For commercial use, confirm rights with the supplier.
Are you affiliated with AliExpress?
No. AliDownPro is an independent third-party tool.
DMCA / takedown?
We honor valid DMCA notices. See our DMCA page.
Skip the URL paste. Download right from the AliExpress page.
Install the official AliDown Chrome extension and grab every product image, variant, and video — including review photos — in one click. Unlimited downloads, forever free, no credits needed.
- One-click bulk download
- ZIP, single files, or HD originals
- No login required, no credit limit
- Works on AliExpress, AliBaba & Taobao
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